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Email

Found under Donations → Settings → Email.


Email receipts​

Send email receipts​

When enabled, the donor receives a receipt by email once their payment has been completed, with the PDF receipt attached. A donor only receives a receipt if the donation form asked for their email address.

Show campaign name​

Shows the name of the campaign in the receipt email.

Send receipt copy to​

Enter an email address to receive a copy of every donation receipt, for example for your administration.

SMTP settings​

By default, emails are sent the same way as other emails from your WordPress site. If those emails often end up in spam, or your host does not send email, you can send them through an external email server (SMTP) instead.

Turn on Use custom SMTP settings and fill in the details from your email provider:

  • Host and Port - the address and port number of the email server.
  • Encryption - for most servers TLS is the recommended option.
  • Username - usually an email address.
  • Password - stored encrypted in the database.
  • From address and Email from name - shown in the "From" field of the emails.

Test email​

Enter an Email address and click Send to check that emails arrive. Save your changes first: the test uses the saved settings.