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Subscriptions

Recurring donations are subscriptions. You can find them under Donations → Subscriptions.

The subscriptions list​

The list shows the Donor, Status, Amount, Campaign, Frequency (monthly, quarterly or yearly), Length and the date each subscription was Created.

Statuses​

  • Active - payments are being collected.
  • Canceled - the subscription was cancelled by the donor, by you or at the payment provider.
  • Suspended - the payment provider has paused the subscription, for example after failed payments.
  • Completed - the subscription has run for its full length.

Actions​

  • View donations - shows the transactions of this subscription.
  • Cancel subscription - stops the subscription at your payment provider; no further payments are collected.
  • View more - shows all details of the subscription.
  • Delete subscription - removes the subscription from Kudos Donations.
warning

Deleting a subscription only removes it from Kudos Donations; payments keep being collected by your payment provider. To stop the payments, use Cancel subscription first.

Cancellation by the donor​

Receipts for recurring donations contain a link that lets the donor cancel their subscription themselves.